Privacy Policy

Last Updated: [10/4/25]

At TOP-TIER Party and Event Hire, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or services.

Who We Are

TOP-TIER Party and Event Hire
3 Fern Walk, Canvey Island, SS8 9JF
Email: Toptierpartyandeventhire@gmail.com

07751936727
Based in the United Kingdom

What Information We Collect

We may collect the following information when you visit our website, make a booking, or contact us:

Name

Email address

Phone number

Home/delivery address

Event details (location, date, type of hire)

Payment information (processed via secure third-party providers)

IP address and browsing behaviour (via cookies)

How We Use Your Information

We use your information to:

Process and confirm your bookings

Provide customer service and support

Improve our services and website

Send you updates or promotional offers (only if you've opted in)

Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share data with trusted third parties only where necessary, such as:

Payment processors (e.g., Stripe, PayPal)

Delivery partners or staff arranging your event setup

Service providers helping us manage the website and bookings

All third parties are required to keep your data secure and only use it for specified purposes.

Our website uses cookies to enhance your experience. Cookies collect standard internet log information and visitor behaviour data.

You can manage or disable cookies through your browser settings. However, this may affect your ability to use some features of our site.

How We Store and Protect Your Information

Your personal data is securely stored and protected in accordance with UK GDPR and the Data Protection Act 2018.

We only retain your data for as long as necessary to fulfill the purposes outlined above, or as required by law.

Your Data Protection Rights

You have the right to:

Access the personal data we hold about you

Request correction of any inaccurate information

Request deletion of your data

Object to processing or request restriction

Withdraw consent at any time (where applicable)

To exercise your rights, please contact us at: Toptierpartyandeventhire@gmail.com

Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised date.

If you have any questions about this Privacy Policy or how your data is handled, please contact:

TOP-TIER Party and Event Hire
Email: Toptierpartyandeventhire@gmail.com

07751936727